Effective Date: February 12, 2026

1. Introduction

Costa Key LLC (“we”, “our”, or “Company”) is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains what information we collect, how we use and protect it, and your rights regarding that information. This policy is designed to comply with the Better Business Bureau (BBB) Code of Business Standards, Standard 7 – Safeguard Privacy, and applicable Florida law.

Company Name: Costa Key LLC
Phone: 941-962-4898
Email: office@costakey.com
Address: 1508 S Shade Avenue, Sarasota, FL 34239

2. Scope

This Privacy Policy applies to all personal information collected by Costa Key LLC through our website, email communications, phone calls, in-person interactions, and any other business activities.

3. Information We Collect

We collect only the information reasonably necessary to conduct business and provide services, including:

• Personal identifiers: name, email address, phone number, mailing address.

• Transaction information: purchase details, billing and shipping information.

• Payment information: processed securely through third-party payment processors; Costa Key LLC does not store full payment card numbers.

• Technical data: IP address, browser type, device information, cookies, and usage data.

• Marketing preferences: communication opt-in or opt-out selections.

4. How We Use Information

Personal information is used for legitimate business purposes, including:

• Providing and managing products or services.

• Processing payments and transactions.

• Communicating with customers regarding orders, services, or inquiries.

• Sending promotional or informational communications with consent.

• Improving our website, services, and customer experience.

• Preventing fraud and complying with legal obligations.

5. Sharing of Information

Costa Key LLC does not sell personal information. We may share information only with:

• Service providers that assist with business operations (payment processors, website hosting, analytics, shipping).

• Legal authorities when required by law or to protect our rights.

• Business successors in the event of a merger, sale, or reorganization.

All third parties are required to protect personal information and use it solely for authorized purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, analyze traffic, and remember preferences. You may control cookies through your browser settings.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we take privacy seriously, no method of transmission or storage is completely secure.

8. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements. Information is securely deleted or anonymized when no longer needed.

9. Access, Correction, and Deletion

You may request access to, correction of, or deletion of your personal information by contacting us:

Email: office@costakey.com
Phone: 941-962-4898

Requests will be handled in a reasonable timeframe consistent with applicable law.

10. Marketing Choices

You may opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us directly. Transactional or service-related communications may still be sent.

11. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date. Continued use of our services indicates acceptance of the updated policy.

13. Data Breach Notification (Florida)

In the event of a data breach involving personal information, Costa Key LLC will comply with Florida Statute §501.171, including providing required notifications to affected individuals and authorities within legally mandated timeframes.

14. Complaints and BBB

If you have concerns regarding privacy practices, please contact us directly. If a concern cannot be resolved, you may submit a complaint to the Better Business Bureau (BBB).

15. Contact Information

Costa Key LLC
1508 S Shade Avenue
Sarasota, FL 34239
Phone: 941-962-4898
Email: office@costakey.com